Coronavirus - Advice and Guidance

Here at The Rosedale Hewens Academy Trust we are doing everything we can to support our pupils, staff, parents, guardians and carers, and their families, during the Coronavirus (COVID-19) outbreak.

We have provided answers to some frequently asked questions so we are able to further our support during this challenging time.

LAST UPDATED: Thursday 24th February 2022

Changes to Self-Isolation

On Thursday 24th February, the government removed the legal requirement to self-isolate following a positive test. Adults and children who test positive will continue to be advised to stay at home and avoid contact with other people for at least 5 full days, and then continue to follow the guidance until they have received two negative test results on consecutive days. In addition, the Government will:

  • No longer ask fully vaccinated close contacts and those aged under 18 to test daily for 7 days, and remove the legal requirement for close contacts who are not fully vaccinated to self-isolate;
  • End self-isolation support payments, national funding for practical support and the medicine delivery service will no longer be available;
  • End routine contact tracing. Contacts will no longer be required to self-isolate or advised to take daily tests. Staff, children and young people should attend their education settings as usual. This includes staff who have been in close contact within their household, unless they are able to work from home;
  • End the legal obligation for individuals to tell their employers when they are required to self-isolate

More detail can be found in the Living with COVID-19 plan published on Monday 21st February. 


Overall Government Support and Guidance

Support and Guidance from The Rosedale Hewens Academy Trust for Pupils and Staff


Support and Guidance from Fraser Portraits for Pupils and Families


What is coronavirus (COVID-19)?

A coronavirus is a type of virus that causes respiratory tract infections, such as colds and pneumonia. Although coronaviruses usually cause mild symptoms, they can (on rare occasions) cause life-threatening breathing difficulties and death. 


What are the symptoms of Coronavirus (COVID-19)?

The symptoms of coronavirus are:

  • Cough
  • High temperature
  • Shortness of breath
  • A loss of, or change in, your normal sense of taste or smell.

But these symptoms are similar to other illnesses, such as cold and flu.

What should you do if you think you have Coronavirus (COVID-19)?

Stay at home and self isolate if you have either:
  • A high temperature – you feel hot to touch on your chest or back a new, continuous cough – this means you've started coughing repeatedly, or a loss of, or change in, your normal sense of taste or smell.
  • You do not need to contact 111 to tell them you're staying at home.
  • Testing for coronavirus is not needed if you're staying at home.


If I have been told to self-isolate, what does this mean? 

  • Anyone with symptoms should stay at home for at least 7 days.
  • If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.
  • After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
    But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.


  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
  • If you have to stay at home together, try to keep away from each other as much as possible.
  • After 7 days, if you no longer have a high temperature you can return to your normal routine.
  • If you still have a high temperature, stay at home until your temperature returns to normal.
  • If you still have a cough after 7 days, but your temperature is normal, you do not need to continue staying at home. A cough can last for several weeks after the infection has gone.

    Tips for staying at home


How do I protect myself and my family from Coronavirus (COVID-19)?

The best way to prevent infection and spread of viruses is by practicing good hand hygiene and following the usual recommended actions to prevent the spread of respiratory infections.

  • Wash your hands with soap and water often – do this for at least 20 seconds. If soap and water is not available, you can use an alcohol based hand gel (view videos below).
  • Always wash your hands when you get home or into work. Use hand sanitizer if soap and water are not available.
  • Cover your mouth and nose with a tissue (not your hands) when you cough or sneeze, or cough/sneeze into the crease of your elbow.
  • Put used tissues in the bin straight away and wash your hands afterwards.
  • Try to avoid close contact with people who are unwell.

Touch your eyes, nose or mouth if your hands are not clean.

How to wash your hands 


Should I wear a facemask?
The second lockdown has brought with it new regulations for face coverings. With the Tier system in place, there are many public settings across the UK where wearing a face covering is mandatory. These include indoor places where social distancing may be difficult and where you will come into contact with people you do not normally meet.


Who is at risk of being infected with Coronavirus COVID-19?
You may be at risk of infection if you’ve been in contact with someone that has a confirmed COVID-19 infection.
The situation is evolving but to date the following should take appropriate precautions according to the NHS:
Those who are 70 or over
Those with a long-term condition
Those who are pregnant
Those with a weakened immune system


Advice for caregivers
If you are caring for someone with COVID-19 and using a face mask, make sure you wash your hands thoroughly before putting it on and follow these steps:
1. Make sure the mask covers over your nose and mouth completely, and don’t touch the mask once it is on
2. If you need to touch your mask, clean your hands before and after
3. If the mask becomes damp, replace it with a new one
4. When taking your mask off, don’t touch the front of it
5. Throw used face masks away immediately into a closed bin and don’t forget to wash your hands after. Wearing a face mask is not enough to prevent infection and spread without also taking the precautionary measures mentioned earlier.

For further advice and guidance from Public Health England, please visit this link for any updates:

Support and Guidance from The Rosedale Hewens Academy Trust for Pupils and Staff 

What should I do if I am self-isolating, or if the school/college closes? 

You should continue to follow the Stay at Home Advice and Guidance for Households Information

If you are well enough, continue to study and teach at home via Microsoft Teams. We believe that strong links between home and school is crucial to your child’s education. We would like to draw your attention to the online platforms that you have access to at home. The logins for these have been provided.

How should I structure my day if I’m at home?

Having a routine can be really helpful. You might like to adapt the below example schedule for your family:

Please download our Daily Routine Calendar to help support you with planning your day to day routines. We also have a Top Tips poster to help to keep you positive while you study at home. 

Daily Routine Calendar 

Top Tips - Studying at Home

What precautions will be in place for my child's return to school in September 2021?
Although it is not mandatory, it will still be highly recommended for parents, guardians and carers to wear face masks and observe social distancing guidelines when on the School premises, and for children to perform regular handwashing throughout the day. In addition to these precautionary measures, the School are also anticipating the provision of the new carbon dioxide monitors this September launched by the government. The programme will provide sufficient monitors to take readings from across indoor spaces within the School to allow staff to identify where ventilation needs to be improved and let fresh air in, therefore removing air that contains virus particles and reducing the transmission of COVID-19. 

Support and Guidance from Fraser Portraits for Pupils and Staff

What measures will be in place on the day of my child's individual photographs?

The health and safety of all our pupils is paramount to us and we have been working hard to ensure we can still supply your child’s individual photographs in the safest way possible. As such, we have made contact with Fraser Portraits who have provided us with a risk assessment, outlining the various measures that will be put in place for their onsite presence on the day.

Should you have any concerns, a copy of the risk assessment can be accessed below:

Fraser Portraits Risk Assessment

Support and Guidance from the Stars Team for Pupils and Staff

Advice on social distancing practices during the journey to and from school

"Over the last couple of weeks, as many schools in the borough have opened their doors to increasing numbers of pupils and parents, it is a really important time to remind everyone how vital it is for the whole school community to continue following social distancing measures when travelling to and from school.

We want to provide information for parents and carers to remind them and outline advice on safe social distancing and travel practices on their way to school."

Travelling Back to School


Information and Guidance relating to Coronavirus

The Department for Education (DfE) have issued the following information and guidance to schools provided below, which we want to share with all our families and staff.
Coronavirus Update – Information for our families

The Dfe have launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687

Opening hours: 8am to 6pm (Monday to Friday)

Where to find the latest information - Updates on COVID-19:

Contact Us